Profitability and Benefits for Distribution Companies:
Companies throughout the world are turning to GPS-enabled tracking and Fleet Management solutions to increase efficiencies and cut cost. A study done by the Aberdeen Group in Boston indicates that responding firms in the US have seen the following average improvements in key service performance indicators:
- 25% reduction in idle times
- 32% increase in fleet utilization
- 22% decrease in fuel costs and a 31% rop in daily mileage
- 23% increase in workforce productivity
Customer Service Improvements
GPS Tracking can help you locate the nearest assets to customers calling and requesting service without the use of cell phones or radios. The call center can then direct the nearest available asset (service truck, taxi, emergency vehicle, etc.) to the customer. The Tracking system can improve Customer Service by:
- Improving response times to customer calls
- Improving ETA (Estimated Time of Arrival) accuracy
- Allowing you to notify customers if the service is running late
- Acting as an effective marketing tool
Reduction in Labor Cost
Tracking and Fleet Management System can help you reduce your labor costs significantly. A study done by Motorola in the US concluded that companies save an average of $5,484 per employee per year by utilizing GPS technology. Labor cost is reduced by:
- Increasing the number of sales visits and service calls per day
- Reducing unauthorized vehicle stops
- Eliminating unproductive activities
- Eliminating abuse
Lower Fuel Costs
Studies also showed that Tracking Systems have helped companies reduce fuel costs by up to 22%. Vehicle fuel costs are kept lower by:
- Reducing excessive idle time
- Reducing excessive speeding
- Eliminating personal use of fleet vehicles
- Improving vehicle maintenance
- Eliminating side jobs
- Detecting fuel theft
Improve Supervision
GPS Tracking helps you improve supervision of your vehicles by giving you instant access to the location and status of your trucks, equipment and other vehicle assets. It allows companies to be more efficient and add more jobs to a work day.